We have put together a few questions that are frequently asked. Feel free to contact us if you have any questions on any other topic.
What size laptop will fit in my Bukvy bag?
Bo Bardi Bag: This bag is optimized for a 13" laptop but will also fit a 15" laptop (26 x 37cm).
Maxi Curie bag: fits a 15" laptop (36 x 27cm) and the bag can be closed at the front.
Midi Curie bag: fits a 13" laptop.
Mini Curie bag: fits up to a 12" laptop or an iPad (25 x 35cm), but the bag cannot be closed at the front.
Laula bag: fits a 15" laptop (36 x 26cm).
I am not sure how to use and attach the straps, can you help me?
Here are some videos showing how best to attach the straps. Click on the bag you want to know better:
Can I get more information about the rules for sample & outlet items?
You need to know that we do not offer free returns or exchanges on sample and vintage items. We decline responsibility for these items but are happy to help you resolve any issues at cost.
Just contact firstname.lastname@example.org if you have any further questions.
Do you offer returns for pre-orders?
We only offer credits for pre-orders.
The credit I received a defective product, what should I do?
If you have received a faulty product, take a photo of the problem, and email it to us along with a description. Do not forget to include your order number in the subject line of your email. We will reply to you within 24 hours. Please send all complaints and comments to: email@example.com.